Our Urgent Care & Minor Illness Services

At RPM Health Clinic we offer assessment and treatment of various urgent minor illnesses.

About this service

These conditions can be treated by your NHS GP, however some people struggle to get appointments in time, particularly post Covid due to high demands for appointments, which many surgeries struggle to fulfil.

A consultation with your RPM Health clinician can be done in person, via telephone, or video. Some conditions are better seen in person (such as ear infections), so when booking your appointment consider if that would be more appropriate.

Consultation fee includes the cost of private prescription if appropriate which you can take to any pharmacy.

Be aware that your pharmacy will charge you even though you may be getting free prescription medication via NHS.

If a Private FIT Note is required and appropriate, this will be provided free of charge.

Acute Minor Illness Services

Coughs, Colds, Respiratory Tract Infections
Affecting parts of the body involved in breathing. Most commonly caused by viruses and bacteria. Although this ailment is normally caused by viruses, which are self-limiting and do not require treatment with antibiotics, sometimes bacteria can be involved, and if left untreated, more severe conditions such as pneumonia could occur.
Urinary Tract Infections

Affecting the urinary tract, including your bladder (cystitis), urethra (urethritis) or kidneys (kidney infection). UTIs may be treated with antibiotics, but they’re not always needed.

Symptoms of urinary tract infection may include:

• pain or a burning sensation when passing urine (dysuria)

• increased frequency to urinate more often than usual during the night (nocturia)

• urine that looks cloudy, dark or has a strong smell

• needing to urinate suddenly or more urgently than usual and feeling of incomplete emptying

• blood in your urine

• lower tummy pain or pain in your back, just under the ribs

• a high temperature, or feeling hot and shivery or a very low temperature below 36 Celsius

Sore Throat and Tonsillitis
An acute sore throat includes symptoms of pain, scratchiness, or irritation of the throat that often worsens when swallowing. The most common cause of a sore throat (pharyngitis) is a viral infection, such as a cold or the flu. However at times Strep throat (streptococcal infection), a less common type of sore throat caused by bacteria can occur, which requires treatment with antibiotics to prevent complications.

Other less common causes of a chronic sore throat, that persists for over 14 days can include silent acid reflux, postnasal drip, environmental causes, and even throat cancer.

Ear Infections
A very common infection in children, usually associated with recent or current respiratory symptoms generally affecting the inner ear, whereas in adults the ear canal is most often affected.

Symptoms include pain, temperature, vomiting, lack of energy, loss of hearing, discharge from the ear and/or a feeling of pressure inside the ear. Children may pull or rub on their ear, be irritable and off their food, and in some cases lose their balance.

The diagnosis and appropriate management are made based on the view by an otoscope which gives a view of the ear canal and inner ear.

Acute Skin Infection
Skin infections occur when bacteria enter the broken skin surface and sometimes the deep tissue beneath the skin. Cellulitis is a common type of skin infection that causes redness, swelling, and pain in the infected area of the skin. Another common type of skin infection is a skin abscess, which is a collection of pus under the skin.

Skin infections can also be caused by fungus or yeast which may cause changes to the skin, hair or nails and may not cause any discomfort.

Price list

Advice on contraception

£ 50

Essential Health Screening package

£ 150

Hay fever assessment

£ 50

Male Specific Health Check Over 50

£ 300

Male Specific Health Check Under 50

£ 250

Premium Health Check

£ 400

Urgent care and Minor Illness in Person

£ 50

Urgent care and Minor Illness - Video or Phone call

£ 50

Book Receive expert medical attention promptly with Private Health & Urgent Care’s initial consultation service, ensuring your health needs are addressed efficiently and effectively. Book now for personalized care and attention.

Emergency (morning after) pill consultation and prescription.


As a part of our urgent services, RPM Health Clinic offer consultations for emergency (morning after) pill prescriptions.

The morning after pill should only be used as a precautionary treatment. It is an emergency form of contraceptive method when other forms of contraception have not been used during unprotected sexual intercourse.

Despite it’s name, the morning after pill can be taken up to three days after unprotected sex, however the sooner after unprotected sex the morning after pill is taken, the more likely it is that it will work effectively.

Acute Minor Illness Services

£50 In-person Consultation

Some illnesses are better to be examined face-to-face with a clinician. This appointment will last up to 20 minutes.

You can book a consultation with our clinician via our booking portal. You will then be sent a Medical History questionnaire with your booking confirmation.

The full price of the service needs to be paid at the point of booking.

Please see our Terms and Conditions for late appointments and rescheduling.

There is no onsite parking at RPM Health Clinic, however Victoria Park Car Park is only a short walk away from the practice.

We are situated on the 3rd floor, please call before making an appointment if you have any mobility issues.

£50 Telehealth - Video Consultation

Some illnesses can be sorted out via video or phone call. This appointment will last up to 20 minutes.

You can book a consultation with our clinician via our booking portal. You will be sent a Medical History Questionnaire with your booking confirmation.

If you want to discuss a skin related condition, a clear photo of the area of concern would be helpful before the consultation.

You can send this via our business WhatsApp or email.

The full price of the service needs to be paid at the point of booking.

Please see our Terms and Conditions for late appointments and rescheduling.

FREE Private Fit (Sick) note included in price of consultation

We can provide you with a Private Fit note or Sick note.

Provided that our clinician agrees that you are not fit for work then he/she will give it to you during the appointment.

There is no additional charge for a sick note.

Your Private Fit note will include the following information for your work:

  • A summary of the medical condition that has given rise to the need for a Fit note.

  • Whether or not you are fit to work.

  • Whether you may benefit from alterations to your working environment such as a phased return to work, alter hours, amended duties or workplace adaptations.

  • The dates that the Fit note covers.

  • Whether or not you will need to be re-assessed at the end of this period.

FREE Private prescription with consultation

Providing safe care to our patients is our highest priority. Our clinicians always have your best interests in mind, and only recommend treatment and issue private prescriptions if they believe them to be suitable and appropriate.

Please be aware that booking an appointment with a private clinician does not mean that you are entitled to a prescription if your condition does not require one.

Please be aware we are unable to prescribe the following medication:

  • Medication that is controlled or could be misused, including some strong painkillers, calmatives and sleeping tablets.

  • Medication that does not have a license for use in the UK.

  • Medication that requires prescribing and monitoring by a specialist.

  • Antibiotics for the treatment of dental infections and sexual health conditions.

Common medications we get asked to prescribe, but won’t, in line with the Health and Social Care Act (2012) include:

  • Diazepam

  • Tramadol

  • Gabapentin

  • Pregabalin

  • Zopiclone

  • Codeine

  • Sleeping tablets

  • Natural thyroid extracts

  • PrEP and PEP (pre and post-exposure prophylaxis for HIV)



There is no additional charge for a private prescription.

However, please be aware that your pharmacy will charge you even though you may be getting free prescription medication via the NHS.

The price of privately prescribed medicine varies depending on the type of medicine. The cost of dispensing each private prescription will also depend on each individual pharmacy.

Doctor on Call at RPM
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