Affecting the urinary tract, including your bladder (cystitis), urethra (urethritis) or kidneys (kidney infection). UTIs may be treated with antibiotics, but they’re not always needed.

Symptoms of urinary tract infection may include:

• pain or a burning sensation when passing urine (dysuria)

• increased frequency to urinate more often than usual during the night (nocturia)

• urine that looks cloudy, dark or has a strong smell

• needing to urinate suddenly or more urgently than usual and feeling of incomplete emptying

• blood in your urine

• lower tummy pain or pain in your back, just under the ribs

• a high temperature, or feeling hot and shivery or a very low temperature below 36 Celsius

An acute sore throat includes symptoms of pain, scratchiness, or irritation of the throat that often worsens when swallowing. The most common cause of a sore throat (pharyngitis) is a viral infection, such as a cold or the flu. However at times Strep throat (streptococcal infection), a less common type of sore throat caused by bacteria can occur, which requires treatment with antibiotics to prevent complications.

Other less common causes of a chronic sore throat, that persists for over 14 days can include silent acid reflux, postnasal drip, environmental causes, and even throat cancer.

A very common infection in children, usually associated with recent or current respiratory symptoms generally affecting the inner ear, whereas in adults the ear canal is most often affected.

Symptoms include pain, temperature, vomiting, lack of energy, loss of hearing, discharge from the ear and/or a feeling of pressure inside the ear. Children may pull or rub on their ear, be irritable and off their food, and in some cases lose their balance.

The diagnosis and appropriate management are made based on the view by an otoscope which gives a view of the ear canal and inner ear.

Skin infections occur when bacteria enter the broken skin surface and sometimes the deep tissue beneath the skin. Cellulitis is a common type of skin infection that causes redness, swelling, and pain in the infected area of the skin. Another common type of skin infection is a skin abscess, which is a collection of pus under the skin.

Skin infections can also be caused by fungus or yeast which may cause changes to the skin, hair or nails and may not cause any discomfort.

Some illnesses can be sorted out via video or phone call. This appointment will last up to 20 minutes.

You can book a consultation with our clinician via our booking portal. You will be sent a Medical History Questionnaire with your booking confirmation.

If you want to discuss a skin related condition, a clear photo of the area of concern would be helpful before the consultation.

You can send this via our business WhatsApp or email.

The full price of the service needs to be paid at the point of booking.

Please see our Terms and Conditions for late appointments and rescheduling.

We can provide you with a Private Fit note or Sick note.

Provided that our clinician agrees that you are not fit for work then he/she will give it to you during the appointment.

There is no additional charge for a sick note.

Your Private Fit note will include the following information for your work:

• A summary of the medical condition that has given rise to the need for a Fit note.

• Whether or not you are fit to work.

• Whether you may benefit from alterations to your working environment such as a phased return to work, alter hours, amended duties or workplace adaptations.

• The dates that the Fit note covers.

• Whether or not you will need to be re-assessed at the end of this period.

Providing safe care to our patients is our highest priority. Our clinicians always have your best interests in mind, and only recommend treatment and issue private prescriptions if they believe them to be suitable and appropriate.

Please be aware that booking an appointment with a private clinician does not mean that you are entitled to a prescription if your condition does not require one.

Please be aware we are unable to prescribe the following medication:

• Medication that is controlled or could be misused, including some strong painkillers, calmatives and sleeping tablets.

• Medication that does not have a license for use in the UK.

• Medication that requires prescribing and monitoring by a specialist.

• Antibiotics for the treatment of dental infections and sexual health conditions.

Common medications we get asked to prescribe, but won’t, in line with the Health and Social Care Act (2012) include:

• Diazepam

• Tramadol

• Gabapentin

• Pregabalin

• Zopiclone

• Codeine

• Sleeping tablets

• Natural thyroid extracts

• PrEP and PEP (pre and post-exposure prophylaxis for HIV)

PRICE OF MEDICINE

There is no additional charge for a private prescription.

However, please be aware that your pharmacy will charge you even though you may be getting free prescription medication via the NHS.

The price of privately prescribed medicine varies depending on the type of medicine. The cost of dispensing each private prescription will also depend on each individual pharmacy.